CLIENT RESOURCES

The customer’s perception is our reality

Our Client Approach

Putting our clients’ interests first is at the core of our asset management philosophy. We always try to ensure that our interests are always aligned with those of our clients. We also custom-tailor our investment strategies to clients’ specific needs. This approach has led to a high level of client satisfaction.

“Under Markets in Financial Instruments Directive 2004/39/EC (known as "MiFID") law we are required to classify our clients and counterparties into one of three regulatory categories, (1) Retail Clients, (2) Professional Clients and (3) Eligible Counterparties.

Retail Clients

A Retail Client is an individual investor who will buy and sell securities for their personal account, and not for another company or organization. Also known as an "individual investor" or "small investor". A Retail Client is a client who is neither a Professional Client nor an Eligible Counterparty.

A Retail Client is a client who is neither a Professional Client nor an Eligible Counterparty. Under MiFID, Professional Clients and Retail Clients may move between categories. In particular, Retail. Clients can request to be treated as Professional Clients. Under MiFID, Constance Investment Ltd must take reasonable care to ensure that a Retail Client requesting treatment as a Professional Client is able to meet similar qualitative criteria and, a separate quantitative test. Clients have the right to request a different classification in order to benefit from a higher degree of regulatory protection should they require it

×

Professional Clients

A Professional Client is an entity which is required to be authorised or regulated to operate in the financial markets. It includes credit institutions, investment firms, insurance companies, collective investment schemes and pension funds and their management companies, and other institutional investors.

Professional Clients are entities which are required to be authorised or regulated to operate in the financial markets, including credit institutions, investment firms, insurance companies, collective investment schemes and pension funds and their management companies, commodities and commodity derivative dealers, and other institutional investors; As companies, they must have large undertakings meeting two of the following size requirements on a company basis:

  • Balance sheet total of €20 million;
  • Net turnover of €40 million;
  • Own funds of €2 million;

National and regional governments, public bodies that manage public debt, central banks and international and supranational institutions; or other institutional investors whose main activity is to invest in financial instruments, including entities dedicated to the securitisation of assets or other financing transactions can also be considered professional clients. For the professional client to be a person, at least two of the following quantitative criteria must be met:

  • The client has carried out transactions, in significant size, on the relevant market at an average frequency of ten per quarter over the previous four quarters;
  • The size of the client's financial instrument portfolio, defined as including cash deposit and financial instrument, exceeds €500,000;
  • The client works or has worked in the financial sector for at least one year in a professional position which requires knowledge of the transactions or services envisaged.
  • Clients have the right to request a different classification in order to benefit from a higher degree of regulatory protection should they require it
×

Eligible Counter Party

An Eligible Counter Party is similar to a Professional Client, however you are required to be: an investment firm, a credit institution, an insurance company, a UCIT or UCITS management company, a pension fund company, an authorised or regulated financial institution, etc.

  • Investment Firm
  • Credit institution
  • Insurance company
  • UCITS or UCITS management company
  • Pension fund or pension fund management company
  • Other authorised and regulated financial institution
  • Certain undertakings exempted from the application of MiFID
  • National government and public body that deal with public debt; and
  • Central bank or supranational institutions
×

The greatest level of regulatory protection is afforded to Retail Clients, and the lowest level to Eligible Counterparties. Clients have the right to request a different classification in order to benefit from a higher degree of regulatory protection should they require it.

Client Documents

The documents below are password protected. You can request the password at [email protected] To download a document, please right-click the link and choose "Save as..." from the dropdown menu.

What we
stand for

Above all, we have made it our No. 1 priority to serve the needs of our investors and clients.

A client is the most important visitor in out premises. We do not believe that the client is dependent on us but rather that we are dependent on them. We consider each customer as a family member who deserves nothing but the best service. It is this belief that is reflected in our culture and work ethic. It leads us to operate with prudence, financial discipline, a long-term perspective, and a clear understanding that trust is something we must adhere to.

Our Principles


  1. QUALITY BEGINS WITH OUR CLIENTS BEST INTERESTS
    We act in their best long term interests and as a result create reliable and trustworthy relationships
  2. BOOSTING OUR CLIENTS ’INVESTMENT PERFORMANCE SIGNIFICANTLY
    We follow the top-management approach and use our network to deliver the best of the firm to all clients.
  3. FOCUSING OUR INNOVATION FORWARD
    We bring innovation in management practices to maximize profits of the clients.
  4. INTEGRITY IN CLIENT CONFEDENTIALITY
    Our Service has been designed to ensure maximum security. Our technologies are tested and monitored frequently to ensure absolute security is maintained at all times.

Client Questions

“Loyal customers don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.”

- Chip Bell